Built for web agencies and freelancers

Fix bugs faster.
Keep clients happier.

Clients submit bugs with Loom video walkthroughs. You see exactly what's wrong and fix it in one pass. Built for modern web agencies.

Start free trial View Pricing

No credit card required

Everything you need, nothing you don't

Elegant, simple bug tracking that clients will actually use.

Video Bug Reports

Clients record Loom videos showing exactly what went wrong. No more "it doesn't work" tickets.

Client Portals

Self-service portals where clients manage their teams and submit issues independently.

Team Analytics

Track performance, measure SLAs, and see which clients need help. Built-in insights dashboard.

Jira Integration

Auto-create Jira issues when clients submit bugs. Sync status, link tickets, keep your workflow intact.

Custom Filters

Save and reuse your favorite filter combinations. Switch between views instantly, no more re-applying filters every time.

Saved Views

Stop playing telephone with bug reports

Clients record Loom videos showing exactly what went wrong. You see the issue immediately and fix it.

WITHOUT LANTERN

✕"It's broken" with no context

✕Screenshot confusion and guesswork

✕10 messages back and forth

✕Bugs linger for weeks

✕Overwhelmed, frustrated clients

WITH LANTERN

✓30-second video walkthrough

✓All context at a glance

✓Fix it in one pass

✓Resolved in days, not weeks

✓Happy clients who feel heard

How it works

From bug report to fix in record time

Client submitting a bug report with video

Simple, transparent pricing

14-day free trial on Individual plan. No credit card required.

Individual

£12.50/month

For freelancers and solo developers

5 clients
Unlimited issues
Loom video integration
Email & in-app notifications
Internal notes
Mentions & assignments
Client self-service portals

Replaces:

• Email threads (free but chaos)
• Trello cards
• Loom subscription

Start Free Trial

No credit card required

Team

£30/month

For agencies with multiple team members

Unlimited clients
Unlimited issues
Unlimited team members
Everything in Individual
Priority support

Saves your team:

• 5 hours/week clarifying bug reports
• 3 hours/week in status meetings
• Countless back-and-forth messages