Clients submit bugs with video walkthroughs showing exactly what's broken on their WordPress sites. See plugin conflicts, theme issues, and broken functionality in 30-second recordings. Built specifically for agencies managing multiple WordPress client sites.
No credit card required
"The WordPress is broken" emails don't help. Video bug reports show exactly which plugin conflicts, what theme issue occurred, or what broke after an update.
Client reports "WooCommerce isn't working." Video shows which plugin conflicts, what error appears, what they clicked. You fix it in one pass, not five emails asking "what did you do?"
"The header disappeared" could mean anything. Video recording shows the WordPress admin, theme settings, what changed. See the problem in their browser, understand the context immediately.
Managing 10+ WordPress client sites? Each gets their own bug tracking portal. Bugs organized by client, never mixed together. Dashboard shows which WordPress sites need attention.
Elegant, simple bug tracking that WordPress clients will actually use.
See WordPress bugs in action. Clients record their screen showing plugin errors, theme issues, or broken functionality. Watch the video, see the WordPress admin, understand the problem. No more "the WordPress is broken" emails.
Dedicated portals per WordPress client. Managing 15 WordPress sites? Each client gets their own bug submission portal. ACME Corp's WordPress bugs stay separate from TechCo's. Organized, secure, no crossover.
Track WordPress maintenance performance. See response times per WordPress client. Which sites need attention? Who's handling plugin updates? Dashboard shows all WordPress bugs across your client portfolio. Perfect for SLA compliance.
WordPress bugs sync to Jira automatically. Client submits WordPress bug with video, Jira ticket created in their project. Video embedded in Jira description. Your dev team works in Jira, clients never see it. Perfect for WordPress maintenance workflows.
Save and reuse your favorite filter combinations. Switch between views instantly, no more re-applying filters every time.
Clients record Loom videos showing exactly what went wrong. You see the issue immediately and fix it.
"We manage 23 WordPress client sites. Lantern's client portals keep plugin conflicts and theme issues organized. Video bug reports mean we actually see what's broken instead of guessing from vague emails."
From bug report to fix in record time
Client submitting a bug report with video
14-day free trial on Individual plan. No credit card required.
For freelancers and solo developers
Replaces:
No credit card required
For agencies with multiple team members
Saves your team:
Credit card required
No. Lantern is external to WordPress. Clients submit bugs via portal link (bookmark it), not through a plugin installed on their WordPress site. This keeps your WordPress installs clean, fast, and secure. No extra code on client sites, no plugin updates to manage.
Yes. Clients can record their screen showing WordPress admin problems— plugin settings not saving, editor issues, dashboard errors. The video shows their entire WordPress admin session so you see exactly what's broken.
Client reports "something broke after updating plugins." Video shows which WordPress plugins are active, what error appears, what they clicked. You identify the conflicting plugin immediately instead of asking follow-up questions about their plugin setup.
Yes. Each WordPress client gets their own portal. Bugs stay organized by site—ACME Corp's WordPress issues separate from TechCo's. Dashboard shows all bugs across your WordPress client portfolio. Use saved filters to view specific WordPress sites instantly.
Works with any WordPress setup—self-hosted WordPress.org, WordPress.com (Business plan or higher), managed WordPress hosting (WP Engine, Kinsta, etc.). The portal is external, so it works regardless of hosting or WordPress version.
Perfect for WordPress maintenance. Give each maintenance client their own portal. They report plugin issues, broken functionality, security concerns—all organized in one place. Team analytics show response times to prove SLA compliance.
Individual plan: 5 WordPress clients. Team plan: unlimited WordPress clients. No matter how many WordPress sites you manage, Team plan scales with you. Some agencies manage 50+ WordPress sites on Lantern.
Join WordPress agencies using Lantern to manage plugin conflicts, theme issues, and client communication. Free 14-day trial, no credit card required.
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